The Wall We Hit at AtreNet
At my company, AtreNet, a 20+ year old web agency servicing B2B technology companies, we hit a potential wall.
One of our largest customers and our insurance provider both asked for proof of our security compliance. They wanted to see a security policy and evidence that our team had been trained.
I scrambled. I pulled together a policy document from templates, but it was painful—hours of editing, second-guessing language, making sure it sounded "real" enough. And while we had talked about security internally, we had no easy way to prove our team was on board. No training logs, no certificates, nothing we could hand over to show we actually had security controls in place.
That gap put our biggest customer relationship and our insurance coverage at risk.